Many customers complain that they have been receiving Bulk SMS on their phone, all of a sudden, they stopped receiving the messages, this has become worrisome for alot of people.

Since the directive by Nigerian Telecommunication Communication Commission to impliment DND meaning Do Not Disturb in July 2016 to disallow Bulk SMS sent to mobile number without your permission, this policy has been gradually implimented by Mobile operators such as MTN, GLO, ETISALAT, Airtel etc in Nigeria.

While other customers activated the DND personally, we discover the fault of others who did not subscribe to it is auto-activated by the GSM operator; thereby blocking such messages from deliver.

Solution to DND

Here is a solution to this DND (Do Not Disturb) issue, which blocks your phone number or your contacts from receiving bulk sms. Simply follow the advice as provided by GSM networks in Nigeria.

• Text START to 2442 on your ETISALAT number that has stopped receiving Bulk SMS.
• Text ALLOW to 2442 on your MTN number that has stopped receiving Bulk SMS.
• Text CANCEL to 2442 on your GLO number that has stopped receiving Bulk SMS.
• Text OUT to 2442 on your AIRTEL number that has stopped receiving Bulk SMS.

It has been discovered that MTN and AIRTEL networks have imposed DND without subscribers’ consent but you can still confirm by texting STATUS to 2442.

In case these codes don’t work, kindly call your Customer Care. (MTN 180, Etisalat 200, Airtel 111 or 121, GLO 121 or 200)

For further inquiries, contact us via email: support@ediarosms.com or call (+234)080-9502-9999.