Some customers complain that when they recharge with Bitcoin (BTC); they didn’t receive the SMS Credits in their account and couldn’t send SMS. An investigation reveal that the transaction fees are smaller than the transaction deposit fees.
When sending a transaction to our wallet (at localbitcoin), a bitcoin network fee is deducted from the deposit. The fee varies on how congested the Bitcoin Network is. If your deposit amount is smaller than the bitcoin deposit fee, the deposit will not be processed and the bitcoins will not be credited to our Localbitcoins wallet. Unfortunately, these funds will not be sent back to you the sender. Since we didn’t receive the bitcoin, your SMS account will not be credited too.
We implore you to choose a higher transaction fee next time you are sending funds to our wallet by always checking real-time deposit fee. You can refer to localbitcoin Fees page here: https://localbitcoins.com/fees to learn more.
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